Troubleshooting Slowness or Outage

Make sure your router is getting power.

Make sure the power supply to the dish on your roof is getting power. (usually near router location or in media panel)

Make sure to check that all physical network cables are connected to the router and power supply.

 

Still having an issue?

Power cycle your router by unplugging the power cord from your power strip or wall outlet. Wait 2-3 minutes, then plug back in.

Power cycle the dish on the roof by unplugging the power supply from the wall outlet. Wait 2-3 minutes, then plug back in.

*Note – After this has been done, please allow up to 5 minutes for internet connection to restore.

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If you are still having issues please call or email our support team.

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480-588-2428    Option 2

support@rioverdewireless.com

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Need Help With Your Home Network?

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480-968-5600

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Home Wiring, WiFi coverage Indoor / Outdoor, Computer and Printer issues and repairs, Security Surveillance Systems, and more! Visual Information Systems, Inc.  can put it all together, and get your home or business networks setup right!

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Offering VoIP Internet Phone Service
Pricing is $29.95 /month
Includes unlimited local and domestic long distance. Added calling features.

Bandwidth requirements will vary by your requirements

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